Get Started

Who Can Use LoboVirtualDesktop?

LoboVirtualDesktop is available to the following users at UNM:

• Current Students
• Active Faculty and Staff

System Requirements

LoboVirtualDesktop is accessible on the following types of devices:

• Desktop, laptop or tablet running supported versions of Windows 10 or Windows 11
• Desktop or laptop computer running supported versions of macOS
• Mobile device (tablet or phone) running supported versions of Android
• Mobile device (tablet or phone) running supported versions of iOS (iPhone, iPad, and iPod touch)
• Laptop or tablet running supported versions of ChromeOS (Chrome Book)

Initial Setup

Microsoft Remote Desktop Client

LoboVirtualDesktop requires the installation of a small client (Omnissa Horizon Client and/or Microsoft Remote Desktop, depending on what resources you access) which facilitates a connection to the applications running on UNM’s infrastructure.

Before you begin using LoboVirtualDesktop, you must do both of the following:

1. Request Acccess to LoboVirtualDesktop
2. If you requested access using the “Student” or “Faculty” option (Full Desktop):
   • Install the Omnissa Horizon Client for your operating system:
     1. Windows
     2. macOS
     3. Android
     4. iOS (search App Store)
     5. ChromeOS
3. If you requested access using the “Staff” option (Remote App):
   • Install the Microsoft Remote Desktop Client for your operating system:
     1. Windows (32-bit or 64-bit)
     2. macOS
     3. iOS
     4. Android

Configuring the Omnissa Horizon Client App and Logging In

Note: The Omnissa Horizon Client app is used for the "Full Desktop" experience for students and faculty

1. Open the Omnissa Horizon Client app
2. Click on + Add Server
3. Enter the following name:

   infinity.unm.edu

4. Use your UNM email address and password to login (similarly to Office 365/Lobomail)
   • In some cases, you may be prompted to login (again) with a “legacy” authentication prompt after you launch a desktop. If that occurs, login with "NetID@unm.edu" and your password (replacing NetID with your actual NetID)
5. Double-click the LoboVirtualDesktop tile to launch your desktop

Configuring the Microsoft Remote Desktop Client App and Logging In

Note: The Microsoft Remote Desktop Client app is used for the "Remote App" experience for staff

1. Open the Microsoft Remote Desktop Client
2. Click on Add a Workspace
3. Enter the following URL:

   https://rdweb.wvd.microsoft.com

4. Right-click the workspace and select Connect
5. Use your UNM email address and password to login to LoboVirtualDesktop (similarly to Office 365/Lobomail).
   • In some cases, you may be prompted to login (again) with a “legacy” authentication prompt after you launch an app. If that occurs, login with "NetID@unm.edu" and your password (replacing NetID with your actual NetID)

Note: This feed URL is not always required – some Microsoft Remote Desktop clients prompt for login (UNM email address) and automatically discover the feed URL for UNM.

FAQ

The following FAQs cover common questions related to initial setup.