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Who Can Use LoboVirtualDesktop?

LoboVirtualDesktop is available to the following users at UNM:

  • Current Students
  • Active Faculty and Staff

System Requirements

LoboVirtualDesktop is accessible on the following types of devices:

  • Desktop, laptop or tablet running supported versions of Windows 10 or Windows 11
  • Desktop or laptop computer running supported versions of macOS
  • Mobile device (tablet or phone) running supported versions of Android
  • Mobile device (tablet or phone) running supported versions of iOS (iPhone, iPad, and iPod touch)
  • Laptop or tablet running supported versions of ChromeOS (Chrome Book)

Initial Setup

Omnissa Horizon Client and/or the Windows App

LoboVirtualDesktop requires the installation of a small client (Omnissa Horizon Client and/or the Windows App, depending on what resources you access) which facilitates a connection to the desktops and applications running on UNM’s infrastructure.

Before you begin using LoboVirtualDesktop:

  1. Request Acccess to LoboVirtualDesktop
  2. If you requested access using the “Student” or “Faculty” option (Full Desktop):
    • Install the Omnissa Horizon Client for your operating system from here

  3. If you requested access using the “Staff” option (Remote App):
    • Install the Windows App for your operating system from here


Configuring the Omnissa Horizon Client App and Logging In

Note: The Omnissa Horizon Client app is used for the "Full Desktop" experience for students and faculty

  1. Open the Omnissa Horizon Client app
  2. Click on + Add Server
  3. Enter the following name: 
    infinity.unm.edu
  4. Use your UNM email address and password to login (similarly to Office 365/Lobomail)
    • In some cases, you may be prompted to login (again) with a “legacy” authentication prompt after you launch a desktop. If that occurs, login with "NetID@unm.edu" and your password (replacing NetID with your actual NetID)
  5. Double-click the LoboVirtualDesktop tile to launch your desktop


Configuring the Windows App and Logging In

Note: The Windows App is used for the "Remote App" experience for staff - it is not required for the Full Desktop experience for Students and Faculty

  1. Open the Windows App
  2. Use your UNM email address and password to login (similarly to Office 365/Lobomail)
  3. Clicks the "Apps" button on the left panel
  4. Double-click the app you want to launch
    • In some cases, you may be prompted to login (again) with a “legacy” authentication prompt after you launch an app. If that occurs, login with "NetID@unm.edu" and your password (replacing NetID with your actual NetID)

 

FAQ

The following FAQs cover common questions related to initial setup.