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Who Can Use LoboVirtualDesktop?

LoboVirtualDesktop is available to the following users at UNM:

• Current Students
• Active Faculty and Staff

System Requirements

LoboVirtualDesktop is accessible on the following types of devices:

• Desktop, laptop or tablet running Windows 7 or Windows 10 (32 bit or 64 bit)
• Desktop or laptop computer running macOS (macOS 10.12 or later, 64-bit processor)
• Mobile device (tablet or phone) running Android (4.0 and up)
• Mobile device (tablet or phone) running iOS (13.0 or later - compatible with iPhone, iPad, and iPod touch)

Initial Setup

Microsoft Remote Desktop Client

LoboVirtualDesktop requires the installation of a small client (Microsoft Remote Desktop) which facilitates a connection to the applications running on UNM’s cloud-hosted servers.

Before you begin using LoboVirtualDesktop, you must do both of the following:

1. Install the Microsoft Remote Desktop Client for your operating system:
   • Windows (32-bit or 64-bit)
   • macOS
   • iOS
   • Android
2. Request Acccess to LoboVirtualDesktop.

Configuring the Application

1. Open the Microsoft Remote Desktop Client
2. Click on Add a Workspace
3. Enter the following URL:

   https://rdweb.wvd.microsoft.com

Note: This feed URL is not always required – some Microsoft Remote Desktop clients prompt for login (UNM email address) and automatically discover the feed URL for UNM.

Logging In

Once the application is configured and you've been granted access, you're ready to log in.

1. Right-click the workspace and select Connect.
2. Use your UNM email address and password to login to LoboVirtualDesktop (similarly to Office 365/Lobomail).
   • In some cases, you may be prompted to login (again) with a “legacy” authentication prompt after you launch an app. If that occurs, login with "NetID@unm.edu" and your password (replacing NetID with your actual NetID).

Note: To prevent further prompts, you can check the "Remember me" box on devices you own and trust (do not check this box on public or shared devices) – this option is not available for all Microsoft Remote Desktop apps.

FAQ

The following FAQs cover common questions related to initial setup. There are also video alternatives for initial setup and common tasks in Microsoft Stream.